Mailing Address
GMT
1800 SE 10th Avenue Suite 240, Fort Lauderdale, FL 33316
1800 SE 10th Avenue Suite 240, Fort Lauderdale, FL 33316
Contact Info
Hours of Operation
Support
Monday - Friday 9:00am - 9:00pm EST
Saturday and Sunday 10:00am – 4:00pm EST
Monday - Friday 9:00am - 9:00pm EST
Saturday and Sunday 10:00am – 4:00pm EST
Administration/Group Department
Monday - Friday 9:00am - 6:00pm EST
Saturday and Sunday Closed
Monday - Friday 9:00am - 6:00pm EST
Saturday and Sunday Closed
Online Bookings - 24/7
Exceptions: Monday - Friday: If same day departure and the departure time is before 12N EST, booking is not permitted. Saturday and Sunday: If same day departure, booking is not permitted.
Online Purchases - 24/7
Exceptions: If today is the last date to purchase
Monday - Friday: Online purchases are permitted until 6pm EST. Saturday & Sunday Online purchases are not permitted.
Note: Agents may BOOK and PURCHASE on Saturday & Sunday UNLESS the departure date falls on that same weekend. In that case, not permitted.
Please Note: Technical help with the Cruiselink Platform is available Monday - Friday from 09:00am until 6:00pm Eastern Standard Time. Outside these hours, GMT agents are able to assist with emergency requests for passenger traveler assistance such as last minute flight cancellation, delay or protection. The after hour's staff will not be able to answer technical questions about the website during these times. Payments applied on the Cruiselink portal will be ticketed after-hours or weekends by GMT.